ClearCaptions Seeks NOI on Proposed IP CTS Mandate

ClearCaptions raised concerns at the FCC about proposed consumer choice mandates in captioning delivery for IP captioned telephone service providers. In a meeting with Consumer and Governmental Affairs Bureau staff, it asked that the commission instead issue a notice of inquiry to determine whether the feature is "in the best interest of IP CTS customers" and the Telecom Relay Service (TRS) Fund. The provider cited "significant challenges" in implementing the service and potential increased costs "without evidence that the proposed mandate would improve the accuracy of captions." ClearCaptions also sought guidance in an ex parte filing posted Wednesday in docket 03-123 about potential formatting variances when there's a validation failure with the telecom relay service user registration database.