Public Safety Bureau: Commissioners Should Consider Additional Alerting Rules

The FCC Public Safety Bureau said in a report Thursday the Oct. 4 test of wireless emergency alerts and the broadcast emergency alert system appeared to be mostly a success, though there’s room for improvement. The report called for further FCC action addressing some of the problems uncovered. At the time of the tests, a Federal Emergency Management Agency official described (see 2310040071) them as “extremely successful." Based on survey data shared with the commission, “most respondents reported successful receipt of the WEA test message,” the report said: “The test also highlighted areas where WEA delivery can be improved, such as ensuring more consistent delivery and resolving issues concerning alert message audio tone and vibration cadence.” Meanwhile, “the large majority” of EAS participants “reported successful receipt and retransmission of the nationwide test” and “demonstrated that the national EAS distribution architecture is largely effective as designed.” The bureau found signs of progress compared with a similar test two years earlier. The message was received by 96.6% of EAS participants, compared with 89.3% in 2021, and the overall retransmission success rate was 93.6%, compared to 87.1%. The improvement is likely due to initiation of the 2023 test alert using common alerting protocol, “which introduced additional resiliency that was not available during the over-the-air-only 2021 nationwide test,” the bureau said. One negative was that more test participants reported equipment configuration issues and equipment failures than in 2021, the report said: “At the time of the test, approximately 23% of EAS equipment units, representing over 4,500 EAS Participants, were either using outdated software or were using equipment that no longer supported regular software updates.” Fully up-to-date gear had the highest receipt and retransmission rates. The Northern Mariana Islands, with a 20% retransmission success, and Guam, at 33.3%, had the worst success rates in the U.S. The bureau urged the FCC to consider rules “to improve the operational readiness of EAS Participants and Participating [wireless carriers], as well as ensure that EAS Participants are installing software updates in a timely manner and have plans for replacing equipment that is no longer supported by the manufacturer.” The bureau called on Congress to require all wireless carriers to support WEA and said industry can also take steps to make alerting more effective.