ClearCaptions Backs Rate Increase for IP Captioned Telephone Service

ClearCaptions urged the FCC to increase its rates for IP captioned telephone service (IP CTS) providers using communications assistants (CA). It also suggested establishing a $1 floor rate for automatic speech recognition. A "lack of rate certainty" has caused several providers to stop investing in marketing and outreach, ClearCaptions told an aide to Commissioner Geoffrey Starks. "This has resulted in three straight years of negative industry growth," ClearCaptions said in a filing posted Friday in docket 03-123. The company noted that a rate plan of "at least two years" would also provide rate stability for the industry.