FCC Extends VRS Call Handling Waivers

The FCC extended a waiver on rules for video relay services funded by the Telecom Relay Services Fund in an order posted Wednesday in docket 03-123 (see 2301100081). The commission increased from 50% to 80% the portion of monthly VRS minutes a communications assistant (CA) may work at home, reduced for 30 days the experience requirement from three years to one year for CAs working at home, and allowed providers for 30 days to contract interpretation services for "up to 30% of their monthly call minutes."