Connect America Launches Care Alert Service for Caregivers

Connect America launched a care alert service that sends hospital check-in and admission notifications to caregivers, loved ones and healthcare providers “to close gaps” in patients' care circles, it said Thursday. When a patient is admitted to a hospital, a “near-real-time” notification is sent to approved caregivers via the Medical Alert Connect app and text informing them of the patient’s name and contact information for the hospital, it said. The platform added the ability to capture movement and activity through a personal emergency response service device, Connect America said, and its new “away service” uses geofencing to set parameters that alert a care circle when a loved one is outside a defined area. The company is also using the Uber Health platform to provide nonemergency medical transportation to patients who request a ride through the Connect America call center, it said.