NaLA Seeks Lifeline Changes, More ACP Oversight

The National Lifeline Association asked the FCC to revise the Lifeline program so it's "ready to support low-income households' broadband needs" before the affordable connectivity program ends. The FCC and Universal Service Administrative Co. "must also take responsibility for the National Verifier's failure" to prevent instances of waste, fraud and abuse, NaLA told Wireline Bureau staff and an aide to Commissioner Brendan Carr in separate meetings, per an ex parte filing Monday in docket 21-450. The group sought "more resources and standardized communications and escalation plans" to improve the Verifier and ensure transparency for consumers applying for the ACP benefit.