Verizon Tells FCC It Did No Wrong on Visual Voicemail Complaint

Verizon asked for reconsideration of an FCC order saying it failed to adequately respond to a complaint about the company’s premium voicemail service. The Enforcement Bureau proposed a $100,000 fine last week (see 2207080042). “The Order is an adverse ruling against Verizon stemming from a complaint by an individual Verizon customer who had trouble using a Verizon service,” said a Tuesday petition: “Verizon never wants that to occur with any of its customers, and the issue regrettably took longer to address than Verizon would have liked. But that does not mean that Verizon violated any statute or Commission rule.”