SoundHound, Square Partner on Restaurant Voice Ordering Service

SoundHound announced a service that will allow restaurants to automate the phone ordering process, and it's partnering with Square to integrate the conversational AI phone ordering automation with Square’s point-of-sale systems, it said Thursday. When a customer calls a restaurant to place an order, the SoundHound for Restaurants voice assistant answers the call, takes the order, accepts modifications and sends a confirmation to complete the payment, the company said. Callers can ask for what they want using SoundHound's natural language interface. The voice assistant answers every call and can take multiple orders simultaneously, it said.