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Sorenson: VRS Petition a 'Straightforward Question'

Sorenson's petition for declaratory ruling that service-related costs for field staff be allowed is a "straightforward question" to "clarify a misunderstanding of one simple concept," Sorenson said in reply comments posted Wednesday in docket 03-123 (see 2201110072). There's "no basis at all" for the Telecom Relay Service Fund administrator to determine that all costs related to field staff are disallowed because "sometimes ... field staff address [customer premises equipment]-related issues," Sorenson said. "Longstanding complaints about business models are not relevant to the question at hand," Sorenson responded to criticism from Convo Communications and GlobalVRS.