Cleo Suspended From Emergency Benefit Program

The FCC revoked the authorization of Cleo Communications to participate in the emergency broadband benefit program, following customer complaints. “Numerous consumer complaints filed with the Commission contend that Cleo has failed to provide connected devices or broadband service even though Cleo held itself out as a participating provider in the EBB Program,” said a Thursday Wireline Bureau letter to Cleo CEO Kyle Traxler. “These consumers allege in their complaints that Cleo has marketed itself as a participating provider in the EBB Program and solicited payments for connected devices purportedly subsidized by the EBB Program, but failed to deliver any such device or to provide service.” The company didn’t comment.