Ariz. Commissioner Asks: Lumen or CenturyLink?

An Arizona Corporation Commissioner is confused by Lumen’s name change from CenturyLink, per a Tuesday letter to CEO Jeff Storey in docket T-01051B-19-0001. “Why are your employees wearing Lumen uniforms in Arizona when services to residential and small business customers are still being offered under the CenturyLink brand?” asked the ACC's Sandra Kennedy: If employees drive vehicles labeled Lumen, “why do they not say CenturyLink?” Kennedy asked for a response by Thursday. Lumen declined to comment.