Consumer Knowledge Lacking About AVs: J.D. Power

Public education is not keeping pace with technological advances in the auto industry, leaving consumers woefully ignorant about fully automated self-driving vehicles, reported J.D. Power Tuesday. It canvassed 4,000 U.S. vehicle owners in June and July, finding “a significant gap” between “actual and perceived” knowledge about autonomous vehicles, it said. Nearly a fifth of respondents incorrectly believe fully automated self-driving vehicles currently are available for purchase or lease, said the company.