Five9 ‘Confident’ as Stand-Alone With Zoom Deal Rejected

Zoom and Five9 “mutually terminated” their July merger agreement after Five9 shareholders rejected the $14.7 billion all-stock transaction at a special meeting, said both companies Thursday in separate announcements. “The contact center market remains a strategic priority for Zoom, and we are confident in our ability to capture its growth potential,” said CEO Eric Yuan. Zoom will maintain its existing contact center partnerships with Five9, Twilio and other companies in the space, he said. Five9 “had the opportunity to engage extensively with our shareholders since our transaction announcement,” said CEO Rowan Trollope. “We greatly appreciate their feedback and confidence in Five9’s future prospects and share their views regarding the significant potential for value creation as a standalone company.”