Smartphone Connectivity Is Top New Car Headache: JD Power

A quarter of all problems that new-vehicle buyers experience in their first 90 days of ownership involve the infotainment category, and six of the top 10 problems across the industry are infotainment-related, reported J.D. Power Tuesday. Voice recognition, for the first time in a decade, isn't the top problem among new-vehicle owners. Smartphone connectivity via Android Auto or Apple CarPlay is the top headache, and is worsening “significantly,” said the company: “This is a particular problem when these systems are operated wirelessly, which is increasingly common.”