Consumers Use Telehealth for Many Needs: Teladoc CEO

Teladoc had 3.5 million-plus telehealth visits in Q2, up 28% from a year earlier, the first full quarter of the pandemic, said CEO Jason Gorevic on a call Tuesday. It’s on track to surpass 13.5 million in 2021, he said. “Consumers are turning to our services for a broader array of conditions,” said Gorevic. More than 80% of member visits in Q2 “were related to noninfectious diseases,” compared with 50% in the “pre-pandemic period,” he said. “Demand for our mental health services remains especially robust as consumers and providers recognize the benefits of the virtual modality for mental health care.”