Ring Launches End-to-End Video Encryption

Ring’s end-to-end encryption feature is out of technical preview and available to customers with eligible devices worldwide, blogged Chief Technology Officer Josh Roth Tuesday. Ring is the first major home security provider to offer end-to-end encryption, Roth said, saying the opt-in feature offers an added layer of security to videos. The company is adding support for authenticator apps for two-step verification. Customers can choose a compatible authenticator app, in addition to existing methods like SMS, as their second method of verification when logging into their Ring accounts. The company is also rolling out Captcha in the Ring and Neighbors apps to safeguard customer account information and help prevent automated login attempts from bad actors, Roth said. In coming weeks, Ring will launch an automated self-service process to allow customers to securely transfer ownership of used Ring devices without having to call customer service. The new device owner scans the device during setup, then follows instructions on the Ring app, which alerts the original owner to remove the account from her app, said Roth.