Industry Groups, Consumer Advocates Disagree on CVAA

Industry trade groups said 21st Century Communications Video Accessibility Act rules are sufficient, but consumer groups want the FCC to examine and strengthen accessibility requirements for the online and streaming media due to problems that rose in use during the pandemic, per comments posted Tuesday in docket 21-140. “Acknowledge the wide range of Internet-Protocol-based multimodal communications services,” said Telecommunications for the Deaf and Hard of Hearing and other groups for the hearing-impaired. They asked the FCC to complete rollout of real-time text, update TV closed captioning rules, “vigorously enforce” rules, migrate the Disability Rights Office to a new Office of Civil Rights, and seek more authority on accessibility from Congress. NAB, NCTA and CTA said the rules are sufficient. “There is no need for the Commission to update its rules implementing the CVAA,” said NCTA. “No additional obligations are necessary or appropriate” now, said NAB. “Leverage” the emergency broadband benefit and emergency connectivity fund to increase connectivity to the disabled, CTIA said. “Evaluate the accessibility of emergency information, government press conferences, and other critical sources of public information presented through television,” urged the American Foundation for the Blind. ACA Connects said the FCC “bizarrely” never made rule changes from 2016 on programmer closed captioning certifications effective: “It is well past time for the Commission to address this by publishing with dispatch the requisite Federal Register notice.”