EBB Enrollment Process to Begin 'Soon,' FCC Staffers Say

The enrollment process for the FCC's $3.2 billion emergency broadband benefit program is "expected to begin soon," said Consumer and Governmental Affairs Bureau Associate Chief Ed Bartholme, during an agency webinar Tuesday. The EBB program is "large, and there are many moving parts," said CGB Chief Patrick Webre. Jaymie Gustafson, Universal Service Administrative Co. outreach director, demoed the online enrollment process. FCC staff fielded audience-submitted questions about eligibility and how to apply. Some participating providers may use an alternative method for verifying household eligibility, said Jessica Campbell, Wireline Bureau attorney-adviser for the Telecommunications Access Policy Division, so "check with the provider first." Wireline Bureau staff urged eligible service providers to participate in the program so consumers in their area can sign up for the benefit. "We're still continuing to accept and review provider applications," Campbell said. The application flow is "the same for the Lifeline and EBB programs," Gustafson said. A forthcoming outreach toolkit, which includes social media and printable content, will be available to advocacy groups and officials interested in promoting the program to their communities, said CGB Consumer Affairs and Outreach Division Chief Lyle Ishida. Materials will be available in at least a dozen languages and accessibility formats, Ishida said.