Citibank Offering Bank 'From Anywhere' Video Appointments

Citibank contacted customers Wednesday pitching a new video banking service as a “comfortable and easy way to connect.” Customers can schedule a video call to bank with a branch team “securely,” receive assistance with an existing account or open a new one, it said. In our search Wednesday, video bankers’ hours were listed as 9 a.m.-4 p.m. EST Monday-Friday. A chat representative confirmed that during daylight saving time, a video appointment booked for 10 a.m. would take place at 9 a.m.