FCC Grants Carrier's Petition in Part on Slamming

FCC staff granted Long Distance Consolidated Billing's petition for reconsideration of two orders saying LDCB changed six consumers' service providers without proper authorization verification (see 1903210047). The decision partly was based on existing rules at the time of the verifications. The Consumer and Governmental Affairs Bureau warned that LDCB will be in violation of carrier change rules if it continues to use third-party verification scripts that "fail to confirm that the person on the call is authorized to make a carrier change and wants to make such change.”