72% of Shoppers to Use Electronic Payments for Holidays: Survey

Consumers are using different types of payments as they try to shop safely in person and online during the holidays, found the Electronic Transactions Association and Strawhecker Group (TSG). Nearly three-fourths of U.S. consumers will use electronic payments as their first choice, including traditional credit/debit cards, contactless cards and digital wallets. Eight in 10 have used one-click payment, 37% frequently. TSG cited a 9% increase in spending using credit/debit cards Feb. 1-Nov. 1, with COVID-19 accelerating the shift to cards and digital payments. Since the start of the pandemic in the U.S., spending on credit and debit cards jumped 32% in grocery and retail stores. The survey of 961 consumers was fielded Nov. 9-11.