Demand for Website Accessibility Tools Strong in Pandemic, Says AudioEye

AudioEye ended Q3 with about 22,000 customers, a 500% increase from a year earlier and more than triple its customer accounts since Dec. 31, said Executive Chairman Carr Bettis on a Thursday investor call. The company markets online accessibility tools for the visually impaired and certifies websites for American With Disabilities Act compliance. Though demand for digital accessibility is strong, AudioEye has had new customer deals delayed because of COVID-19, said Bettis. “We've also continued to extend some more flexible pricing and other options to our customers on a case-by-case basis, to help them manage through the impact on their own businesses from the pandemic.” Customer renewals are down “substantially due to events that are out of our control, such as bankruptcy proceedings or outright business closures,” he said.