Smart Home Company Uses Virtual Tours in Pandemic

Amid travel restrictions, Savant created a virtual tour of its New York Experience Center for dealers to educate clients and designers about benefits of home control, lighting design and audio/video systems, said Angie Larson, a sales operation executive, on a Wednesday video call. Digital tours let the company handle far more tours, expanding on the “hundreds” it holds per year at the 8,000-square-foot space in the SoHo section of Manhattan. Using the virtual platform, the control company has tripled the number of tours it can accommodate, while attracting “an audience from all over the globe,” Larson told us. Savant’s TrueImage technology, used in its smartphone app, powers real-time changes inside the showroom, remotely, giving dealers a way to demonstrate technology in a showroom setting. “We’re trying to give dealers a resource when many of them can’t open their own showrooms,” Larson said.