Oregon PUC Develops COVID-19 Measures With Stakeholders

Lumen, Ziply Fiber and other regulated entities are finalizing agreements with Oregon Public Utility Commission staff about protecting customers affected by the pandemic. Measures in staff’s COVID-19 aftermath report include “establishing terms on service disconnections, reconnections, time payment arrangements, waiver of fees related to late payments, provisions to protect customers’ credit, self-certification of medical certificates, and work on programs that can assist people in donating funds to help neighbors,” the PUC said Thursday. Staff counsel will develop stipulations for the commission to approve.