Malware Attacks, Web Traffic Rising During COVID-19: Akamai CEO

“Size and sophistication” of online attacks “has risen dramatically” with the pandemic’s spike in internet traffic, said Akamai CEO Tom Leighton on a Tuesday investor call: “Threat actors” are taking advantage of the “distraction and vulnerabilities created by employees working remotely.” Malware reports to Akamai jumped nearly fivefold in Q2 from the previous quarter, he said. Nearly half the content on a typical website “originates from third parties,” estimated Leighton. “Attackers are embedding malware in this content to steal users’ credit cards and other personal data.” Theft of login credentials “is another growing problem,” he said. “We blocked more than 53 billion credential abuse attempts last quarter, more than four times the number we saw in Q2 of last year.” Demand for the company's media and security services “more than offset” revenue downturns from the travel and hotel industries and other sectors “hit hardest by the pandemic,” said Leighton: Churn “stayed below 1% of annualized revenue.” Chief Financial Officer Ed McGowan estimated Akamai took a $14 million Q2 hit from COVID-19, mainly through “contract restructurings and elevated bad debt reserves.” A 13% revenue gain and 29% profit increase reflected a “continuation of the high traffic levels” on the internet since the onset of the pandemic, said Leighton. Peak traffic exceeded 100 terabits daily, he said. “That’s a lot of traffic.”