27 State AGs Seek More Telecom COVID-19 Service-Protection Pledges

The FCC should join attorneys general from 27 states and territories urging the telecom industry to make further commitments to protect consumers during the public health crisis, California Attorney General Xavier Becerra (D) said Wednesday. Add another 90 days to the 60-day Keep Americans Connected pledge, said California, Illinois, New York, North Carolina, Tennessee, Wisconsin and other AGs of both parties in a letter to Chairman Ajit Pai. Telecom companies should give customers fair payment plans for bills accumulated during the emergency, reconnect disconnected customers for at least 90 days with no fees, expand data caps and waive wireless overage charges for at least 90 days, and educate customers about COVID-19 services and scams, the AGs said. The FCC didn’t comment.