More AI Health Services Launching During COVID-19

Artificial intelligence companies are seeking ways to bridge gaps between consumers and information sources and doctors and patients during the health crisis. UneeQ went live Monday with "Sophie," a “digital human” tasked with answering questions via smartphone or computer. When COVID-19 began to spread globally, information about the virus was “overwhelming,” said Tyler Merritt, vice president-platform development. Sophie's data comes from the Centers for Disease Control and Prevention. She's “statically programmed” to say a vaccine isn’t yet available for COVID-19. When a question is asked, she looks into the CDC database and “tries to find a match,” Merritt said. UneeQ is working with IBM. Medsphere Systems added a telehealth component to the ChartLogic electronic health record. Clinicians can launch video rooms, said the company.