Connectivity Bugs, Unresponsive Devices Plaguing Smart Home Experience, Says Parks

Wireless blips are the leading problem facing the nearly 30 percent of U.S. broadband households owning a smart home device, said Parks Associates Monday. Loss of wireless connectivity and unresponsive devices lead the gripes of device owners, said the market research firm, citing a Q4 survey saying 29 percent of U.S. broadband households own a smart home device, up 20 percent from a year ago. "As market players look to expand beyond the established smart home devices like smart thermostats and networked cameras, the industry will have to address connectivity issues as well as privacy and data security concerns, which are top barriers for adoption of these products,” said President Elizabeth Parks.