Disney Plus Reports 10 Million Sign-Ups Since Tuesday Launch

Disney Plus reached 10 million sign-ups, said the company Wednesday, following the Tuesday launch (see 1911120048) of the $6.99 monthly service. Disney is offering a free seven-day trial; Verizon is offering a free year of service to its unlimited data customers. Disney said Wednesday it won't release further subscriber data outside of quarterly calls. Widespread reports documented glitches with the streaming service’s debut. The content provider acknowledged complications in a tweet, saying launch “exceeded our highest expectations. We are so pleased you’re excited to watch all your favorites and are working quickly to resolve any current issues. We appreciate your patience.” Vizio SmartCast customers were left out due to incompatibilities with Chromecast. A Vizio spokesperson emailed us Tuesday that the TV maker “is working diligently to implement the new version of Chromecast and will start rolling out the update to our SmartCast TVs as soon as possible.” He suggested a workaround for Vizio TV owners by using Apple’s AirPlay. A Disney spokesperson emailed that “Vizio is currently not running on Android TV and therefore will not receive Disney+ as part of our compatibility.” Her solution: “If you plug in a Chromecast device into the Vizio TV, the end-user will be able to access Disney+.” She said users also can plug in an Android TV device such as an Nvidia Shield, Mi Box or JBL Link Bar to get access. Disney's website said the streaming service is also available on Roku and Amazon Fire TV devices; LG and Samsung TVs; and PS4 and Xbox One game platforms.