NCBFAA Raises Concerns with CBP Over Broker License Testing

CBP should take action to improve issues of inadequate desk space, exam formats and question structures, among other things, the National Customs Brokers & Forwarders Association of America said in an Oct. 31 letter to the agency. The NCBFAA sent the letter after soliciting comments from those who took the October customs broker license exam, it said. The lack of desk space was the more frequent complaint, due the required use of the printed Harmonized Tariff Schedules and the Customs Regulations. "There can be no doubt that the space limitation had a material adverse effect on the outcome of the examination," the NCBFAA said. "This issue must be remedied for future examinations." CBP should also work with the proctoring company to "create a uniform testing experience in an optimal testing environment," the NCBFAA said. CBP didn't immediately comment.