Apps, Texting Also Should Be Allowed for Customer Messaging, MVPDs Say

MVPDs are urging the FCC to allow use of texting or apps as a way to send some required notices to consumers, in docket 17-317 comments posted Tuesday. Verizon said the agency should also look at allowing communications via TV screens, maybe using the Fios TV interface. NCTA urged apps and text messaging. The FCC's November adoption of an order allowing cable operators to send notices to customers via email instead of through the post (see 1811150028) included a Further NPRM about electronic alternatives for subpart T and privacy notices.