Pennsylvania Sues Verizon for Undelivered Subscription Incentives

Pennsylvania sued Verizon for allegedly not delivering promised incentives to subscribers who agreed to two-year contracts, Attorney General Josh Shapiro (D) said Monday. The complaint in the Philadelphia County Court of Common Pleas alleges violations of the Pennsylvania Unfair Trade Practices and Consumer Protection Law because the carrier promised Amazon Echo devices and other incentives but didn’t deliver them. The suit surprised the carrier, which has "been engaged in a productive dialogue" with the AG office, a Verizon spokesperson said. "We had a few technical issues with this promotion, but we have worked hard to address all the issues we know about. Lawsuit or no lawsuit, we will do right by our customers."