Self-Driving Ridesharing Cars Can Solve Various ‘Customer Pain Points,’ Says GM CEO

“Safe technology” will be the “gating factor” in transforming autonomous vehicles into a “trillion-dollar opportunity,” General Motors CEO Mary Barra told a Wolfe Research investment conference Tuesday. Self-driving safety is “vitally important” because “customer acceptance and trust of the vehicle is key,” she said. It's a “focus” on solving “customer pain points that we think opens up the market” for autonomous ridesharing vehicles, she said. “Think about driving in a dense urban environment,” with its expensive parking options and extreme congestion. she said. “Those are all customer pain points that autonomous vehicles, safe autonomous vehicles, can solve.”