PK Demands Attention From FCC, FTC After Apparent VoIP Data Leak

FCC Chairman Ajit Pai should enforce customer proprietary network information rules protecting privacy for VoIP data, Public Knowledge said Wednesday. PK, which also asked for FTC collaboration, demanded action after a report claiming Voipo allegedly “exposed millions of consumer call logs and text messages stored on an ‘improperly secured’ ElasticSearch database for several months” before it was found by a security researcher. Pai must “hold companies that fail to adequately protect call records accountable. Failure to do so will make it clear to carriers, Congress and consumers that the supposed ‘cop on the beat’ is asleep at the wheel,” said PK Senior Vice President Harold Feld. The FCC and FTC didn't comment during their partial shutdown. A Voipo spokesperson cited comments from CEO Timothy Dick that there's no reason to believe any customers were affected "based on log data and analysis," but any "potential exposure is unacceptable."