New RTI Remote Monitoring Solution Lets Dealers Monitor Clients' Systems

RTI announced a remote solution for dealers to monitor clients’ audio and video installations, before Integrated Systems Europe, it said Monday. The system, free for RTI dealers, monitors components controlled by an RTI XP control processor. They can monitor the status of devices from a dashboard over the internet and receive email and text notifications warning of a failure. They can then remotely trigger an action to restore the failed system or component, including rebooting devices, running macros or sending commands, said the company.