Franken Seeks Clarification From Lyft, Uber About Fighting Driver Discrimination

Sen. Al Franken, D-Minn., wants Lyft and Uber to weigh in on a new study that said minorities and women who use such services wait longer to be accepted by drivers and face other discriminatory practices. Franken said in a news release Wednesday that he sent a letter to Lyft CEO Logan Green and Uber CEO Travis Kalanick, asking them to explain how they fight such practices. The companies have antidiscrimination policies and their apps "offer consumers relief from discrimination and destination bias," but Franken said the companies must "ensure technology does not give cover to bias, whether intentional or unconscious." Rachel Holt, Uber's head of North American operations, said in a statement these apps make it easier for people to move about regardless of their location. "Discrimination has no place in society, and no place on Uber," she said. "Uber is helping reduce transportation inequities across the board, but studies like this one are helpful in thinking about how we can do even more.” A Lyft spokesman said it has provided better transportation alternatives to underserved areas and welcomes a discussion on its impact "on communities of color. ... We intend to use this opportunity to jump-start a dialogue within the Lyft community on these issues. Inclusivity has always been a core part of who we are, and we condemn discrimination in any form."