FCC Grants National Grid's Petition To Change Name Used for Prerecorded Calls

National Grid USA can use its doing business as name National Grid when placing recorded voice calls, the FCC Consumer and Governmental Affairs Bureau ruled in an order released Monday. It granted the limited waiver because it will better serve the public interest by ensuring that National Grid's customers "understand the identity of the calling party and are not confused by the use in prerecorded messages of unfamiliar legacy utility names," the order said.