AT&T Updates Customer Transition to IP Services in Two Wire-Center Trials

AT&T detailed customer migration from legacy to IP services in two wire-center trials it's doing in Carbon Hill, Alabama, and West Del Ray Beach, Florida. In filings posted Monday in docket 13-5 on meetings with FCC officials, AT&T said the transition of targeted TDM-based customers in the trial centers through May 31, 2015, can be summarized as follows: "...in Carbon Hill, AL, consumer legacy accounts declined by 22% and IP accounts increased by 42%; in West Del Ray Beach, FL consumer legacy accounts declined by 20% and IP accounts increased by 20%; in Carbon Hill, AL simple business legacy accounts declined by 11% and IP accounts increased by 22%; and in West Del Ray Beach, FL simple business legacy accounts declined by 9% and IP accounts increased by 25%." Customers using AT&T's VoIP, mobile and legacy TDM networks "all experienced robust performance," the telco said, citing its own reports. AT&T said it's continuing to contact people in both communities to give them information on the IP transition. It also said it expects soon to begin offering an enhanced U-Verse service targeting small businesses.