AT&T Announces November Launch of Trial for Personal Professional Monitoring Service

AT&T Digital Life will begin offering a limited number of its existing security and automation customers a free trial of a personal security app in November, it announced Thursday. The app will offer trial users access to Digital Life’s professional monitoring service for support when problems arise while they are outside their home, said the provider. Components of the service include professional monitoring, messaging and a mapping feature, said the company. A user who is traveling can use the app’s one-click alert feature 24/7 to contact Digital Life’s monitoring center, which can dispatch emergency services and provide first responders with information such as health conditions and allergies from the user’s profile, said AT&T. Users can opt in to have the monitoring center view live audio and video of their location or condition, it said. Another option is to set a timer at the start of a trip -- such as walking to a parked car in a dark location -- which will trigger an alert unless canceled, said AT&T. The messaging function sends an alert to a programmed list of contacts within the app to let them know information such as a safe arrival or that the user has been in an accident, it said. A map feature shows the user's location, with the individual's permission, for use by monitoring professionals in case of emergency. The trial service will be available to a limited number of existing AT&T Digital Life Premium Security and Automation subscribers and AT&T plans to launch Personal Security to a broader audience in the future. The company plans to add features “to continue extending Digital Life beyond the home,” it said. Questions to AT&T on length of the trial, how trial customers will be chosen and planned date to begin broad service weren’t immediately answered.