Spotify Apologizes to Users, Clarifies Changes to Privacy Policy

Spotify CEO Daniel Ek issued an apology to users Friday for the confusion its new terms and conditions and privacy policy (see 1508180012) have caused, particularly on what kinds of information the streaming music service accesses and what the company does with the data. In its new privacy policy, Spotify asks permission to access photos, mobile device location, voice controls and contacts, Ek wrote in a blog post. “If you don’t want to share this kind of information, you don’t have to.” The information will be used to allow users to customize their experience, he said. The new privacy policy will be updated to reflect the additional explanations Ek provided, he said.