Identify Theft Top Consumer Complaint in FTC 2014 Data Book

Identify theft was the top consumer complaint for the 15th consecutive year in the FTC’s national ranking of complaints. The agency released its 2014 consumer complaint data book Friday. “While identity theft remains a huge issue, consumers should also keep a close eye out for imposter scams,” Jessica Rich, Bureau of Consumer Protection director, said in a separate news release. “Whether it’s pretending to be the IRS during tax season, or making false promises of a lottery win, scammers are increasingly sophisticated in their efforts to deceive consumers, but the FTC will continue working to shut these scammers down.” “Debt collection” ranked No. 2 on the list; “imposter scams,” No. 3, it said.