Verizon Launches Subscription-Based Retrofit Connected Car Service

Verizon used the North American International Auto Show to announce a retrofit connected-vehicle service called Verizon Vehicle that will be available this spring to more than 200 million older cars (1996 and later) regardless of the user’s wireless carrier. The subscription-based service will launch in Q2 and offer drivers GPS-directed roadside assistance; automatic urgent incident alerts to a Verizon member care center in case of an accident; one-button connection to a live agent in case of emergency; an “auto health system” with predictive diagnostics to translate messages such as “check engine”; a mechanic’s hotline for immediate assistance; parking and meter tools to help drivers locate a vehicle and keep tabs on time left on a meter; maintenance alerts; and stolen vehicle location assistance, Verizon said Tuesday. The subscription-based service operates through an OBD (on-board diagnostics) reader that can mount in a vehicle’s under-dash diagnostic port, a Bluetooth-enabled speaker that attaches to the visor and a free smartphone app. Subscribers can choose to use the app or have the service contact them -- by phone, text, push notification or email -- if a problem is detected with the vehicle, Verizon said. The speaker offers one-button push connection to the member care group, the mechanics hotline and roadside assistance -- as well as a second button for SOS emergency situations, Verizon said. Subscriptions are $14.99 monthly with a two-year contract, and equipment is included in the subscription price, it said. Verizon is offering the first month of service for free with pre-orders, it said.