Congress needs to craft a “national consumer protection plan” to...

Congress needs to craft a “national consumer protection plan" to keep pay-TV subscribers safe, TVFreedom said in a blog post Thursday. TVFreedom is a broadcaster coalition that has NAB as a member. Legislation implementing such a plan would better define the roles of federal regulators “that can aid consumers and address existing market failures in the video marketplace,” TVFreedom said in a blog post (http://bit.ly/1uKqGTe). “Today, government oversight of the cable and satellite TV industry is under the jurisdictions of states and local franchising authorities, which has resulted in significant variations in state-by-state government oversight.” The plan “should be guided under the principles that consumer satisfaction is top priority, and that consumers must be empowered with the tools necessary to address recurring billing errors, ’surprise’ charges and inferior service quality,” TVFreedom said.