Sam’s Club expanded services and support for electronics purchases...

Sam’s Club expanded services and support for electronics purchases including a guaranteed upgrade buyback program for members who buy TVs, smartphones, tablets, and computers, the chain said Tuesday. It has also expanded protection plans, provided by SquareTrade, for other electronics including printers, gaming consoles, media players, headphones and coffee machines, it said. Under the program, Sam’s Club members who buy a TV worth at least $500 can buy a four-year SquareTrade protection plan for $99 that includes delivery, set-up and hauling away and recycling of an old TV, the retailer said. An exclusive add-on for Sam’s Club customers is a “guaranteed buyback program” that allows members to trade in their TV within six months of purchase and receive up to half the price back on a Sam’s Club gift card, it said. After six months, consumers can get a pro-rated trade-in value, according to the Sam’s Club website. Sam’s Club Plus members receive a fifth year of coverage under the $99 plan, it said. The extended coverage includes accidental damage protection to devices including smartphones and tablets from drops, spills and other accidents, Sam’s Club said. In addition, 24/7 technical support by Alorica is available for all products under the Sam’s Club Tech Experts program. The service plan section on the Sam’s Club website has a toll-free SquareTrade number for consumers to call with questions about service plans, but when we called, a sales representative wasn’t able to provide details of the Sam’s Club program and referred us to the retailer instead. Sam’s Club didn’t immediately respond to questions.