If the FCC decides to allow document retention...

If the FCC decides to allow document retention of sensitive Lifeline customer data, it’s important to safeguard that information, the National Consumer Law Center and National Hispanic Media Coalition told Wireline Bureau officials Monday, an ex parte filing said (http://bit.ly/1p7op25). “It must only be allowed in very limited and controlled circumstances to protect customer privacy and protect from ID theft,” they said. It’s also important to have a consistent level of training among sales representatives, they said.