“We treat all traffic equally, and that has...

"We treat all traffic equally, and that has not changed,” Verizon said in a statement responding to an article in Hacker News alleging Verizon was throttling Netflix speeds (http://bit.ly/1ercGtd). “Many factors can affect the speed a customer experiences for a specific site, including that site’s servers, the way the traffic is routed over the Internet, and other considerations,” Verizon said. A Verizon customer noticed speed problems connecting to Netflix, and asked an online Verizon support technician for help troubleshooting. “Is Verizon now limiting bandwidth to cloud providers like Amazon’s AWS services?” the customer asked, according to a widely distributed screenshot. “Yes, it is limited bandwidth to cloud providers,” the technician responded. “I suppose this started recently and this is why my Netflix quality is also bad now,” the customer said. “Yes, exactly,” the Verizon representative responded. Verizon’s official statement said the company representative was “mistaken.” Verizon plans to “redouble our representative education efforts on this topic,” it said.