Customer management service provider Convergys said it’s acquiring rival...

Customer management service provider Convergys said it’s acquiring rival Stream Global in an effort to expand its client base and geographic footprint. Convergys will pay $820 million in cash for Stream, said the acquirer in a Tuesday news release (http://bit.ly/1cNWyLC). “We believe this combination will strengthen Convergys by diversifying our client base and enabling us to offer a wider range of customer transactions in a more cost effective manner from multiple geographies, at scale,” said Convergys CEO Andrea Ayers.